Healthcare is highly personal. The information is sensitive, confidential. Bhavah Healthcare Pvt. Ltd., the creator of this privacy policy ensures its commitment to your privacy with regard to the protection of your information.This privacy policy contains information about ‘HealthCRAD:Pharmacy’ mobile application which is the brand name under Bhavah Healthcare Pvt. Ltd., in order to provide you with uninterrupted use of our services, we may collect and, in some circumstances, disclose information about you. Such information may be classified as personal information under the purview of Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. The privacy policy may be updated from time to time for many reasons. You are advised to consult this policy page regularly for any changes, as continued use deemed approval of changes. If you have any queries or concerns regarding this privacy policy, you should contact HealthCRAD customer support desk. ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THOS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERNET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER. THIS PRIVACY POLICY SHALL BE COTERMINOUS TO THE PRIVACY POLICYGOVERNING THE USE OF ‘HealthCRAD:Pharmacy’ MOBILE APPLICATION. OVERVIEW In order to use the application to provide services, you are required to register yourself as aSeller/Pharmacy/medical supplierwith a validPharmacy/seller’s license and Pharmacist’s license and other personal information. This privacy policy applies to your information that we collect and receive on and throughHealthCRAD:Pharmacy mobile app; it does not apply to practices of businesses that we do not own or control or people we do not authorise. By using this application, you agree to the terms of this privacy policy. Please read the following privacy policy to understand how your personal information will be treated as you use this applicationand its services. The following discloses our information gathering and dissemination practices. WE MAY COLLECT THE FOLLOWING INFORMATION Personal data of the users (Seller/Pharmacy/medical supplier) such as, but not limited to, your name;e-mail, contact information, GPS based location; The User's tracking information such as, but not limited to the device ID, Google advertising ID and android ID. The banking details such as account number, account holder’s name and IFSC Code to settle the transactions between us. The user's data sent across through the application.For the verification purposes,you will have to upload Government or similar responsible authorities issued documents/license such as your Aadhar as an address proof anda valid Pharmacy/seller, pharmacist’s License. OUR USE OF YOUR INFORMATION The information provided by you shall be used to contact you when necessary. For more details about the nature of such communications, please refer to our terms of service. We use your tracking information to identify you and to gather broad demographic information. The information is also used to customize your experience of usingHealthCRAD:Pharmacy app. PROTECTION OF PERSONAL INFORMATION Bhavah Healthcare Pvt. Ltd. has adopted a protection of personal information policy which aims to protect your private information, in accordance with the applicable laws to this effect, Bhavah Healthcare Pvt Ltd has taken and applies appropriate security measures while using HealthCRAD:Pharmacyapp, including the encoding of certain data. However, public communication networks such as the internet are open systems with links shared by many users. You recognize that Bhavah Healthcare PvtLtd. does not guarantee that some personal information won't be intercepted and manipulated by third parties. For the purpose of operating HealthCRAD:Pharmacy app, it may collect some information, including personal information. This information will never be the object of a communication, transfer, sale, assignment or any other commercial transaction with third parties without your authorization. This information may however be transferred between various internal departments or with service providers adhering to a protection of personal information policy, for the purpose of administration and management. NoHealthCRAD representative is authorized to obtain personal or credit information from you over the phone. If this is the case, we ask you to contact us immediately in order for us to proceed with an internal investigation. CONTROLLING YOUR PERSONAL INFORMATION • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so, by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information, we are holding on you is incorrect or incomplete, please send us an email, as soon as possible, to: support@healthcrad.com. We will be happy to correct any information found to be incorrect. • All data created by you is encrypted and accessible only by you and your authorised staff. No third party has access to this data as it is completely encrypted and only accessible via your login details. • All the information of the user is encrypted and securely stored by HealthCRAD. • HealthCRAD systems are designed to only allow the Pharmacy and their authorised staffs to have access to the data. HealthCRAD cannot change or alter this information without the consent of the user. • You can stop all information collection by the application by uninstalling the application. • We hope this provides more clarity around the steps taken by us and the features we have built into our systems to ensure security and privacy of your data. Team HealthCRAD